FAQ

General FAQs

Our bouquets are crafted from premium, realistic silk flowers designed to look elegant and last a lifetime.

We use a mix of real touch and silk flowers in our arrangements.

Yes! Our silk flower bouquets are designed as everlasting keepsakes you can treasure forever.

We recommend you order them 6-8 weeks prior to your wedding.

We’re an online-based business and don’t currently have a physical showroom.

We currently offer a curated range of ready-to-buy bouquets to maintain consistent quality.

Custom orders are currently only available to our couples who have their wedding styling booked with Muse Weddings.

To keep your bouquet looking fresh, avoid direct sunlight, gently dust with a soft cloth, and store in a cool, dry place.

Online Orders FAQs

Browse our collections online, select your bouquet, and complete the secure checkout process.

Orders cancellations request must be made via email and within 24 hours, before our florists start production on your bouquets.

Orders are produced and dispatched within 7 days.

Shipping times vary by location but usually take 4-7 business days across Australia. Tracking details are provided once your order ships.

If you require order urgently, it is possible but please send us a message first to confirm.

Yes we offer shipping across Australia and international.

Shipping times vary for international depending on location.

If you like to confirm estimated shipping times, please contact us first.

No, we currently only offer delivery.

Wedding Styling FAQs

Yes! Muse Weddings & Events provides bespoke styling and floral design services. Visit Muse Weddings to learn more.

If you like to enquiry, please submit an online enquiry form and our styling team will be ion touch to discuss it further.

Absolutely — Forever by Muse bouquets can be incorporated into your wedding styling for a cohesive look.

Custom bouquets is available to couples who have their wedding booked with Muse.

We recommend booking at least 12 months before your wedding date to secure availability.

Yes, please visit our website Muse Weddings or contact us to view our portfolio and discuss your wedding vision.

Visit our instagram to view more of our work @museweddingsandevents

Follow our Instagram for more @foreverbymuse